What is mail server migration?+
It is the controlled transfer of organizational mailboxes, folders, historical email, identities, and mail flow from one email platform or server to another.
Can you migrate any IMAP mail server?+
Most systems with standards-based IMAP access can be migrated. We first confirm connectivity, authentication, folder behavior, limits, and the destination platform.
Do you need every user’s password?+
Not always. Google Workspace, Microsoft 365, and Amazon WorkMail can use application-based administrator authorization when migrating to Zoho. A standard IMAP migration usually requires valid mailbox credentials or app-specific passwords.
Can users continue working during migration?+
Usually, yes. Historical data can move in advance, followed by delta synchronization and a coordinated mail-flow cutover. The exact plan depends on the source and destination.
Do you support partial or coexistence migration?+
Yes. Your organization decides whether a full, selected-user, staged, or coexistence migration best fits the business. We then validate platform support and design the required routing and migration plan.
Can NUR TECH deliver migrations outside Bangladesh?+
Yes. Discovery, preparation, migration monitoring, cutover coordination, and validation can be delivered remotely for organizations worldwide.
Can we evaluate Zoho before purchasing?+
Yes. For up to 30 users, NUR TECH can set up the Zoho trial and request an extension when needed. For larger organizations, we can coordinate a proof of concept and trial-extension request with the Zoho team, subject to their approval.
Do you charge separately for migration?+
NUR TECH does not charge a separate service fee for the standard migration scope when the applicable Zoho Mail or Workplace subscription is purchased through us. The payable amount is the agreed Zoho subscription price; any exceptional out-of-scope work is discussed before proceeding.
How does the license calculator handle regional prices, tax, and discounts?+
The calculator opens with Global annual pricing because we serve customers worldwide. Bangladesh customers can select Bangladesh pricing. VAT, GST, sales tax, withholding tax, and other local charges are excluded and depend on the customer’s country and billing rules. Final regional eligibility, product availability, tailored packages, and any Zoho-approved deal discount are confirmed in the formal quotation after we understand the requirement.